Do you make customs?
- I only do customs of the designs I currently offer! I can remake it in a different color(s), with or without rhinestones :) Email me or dm me on instagram to discuss pricing.
Do you ship worldwide?
- I currently only ship in the United States. However, contact me and we can figure out shipping to your country. Shipping will vary in price.
Is it only 21+ to purchase?
- In order to buy light ers you have to be 18+. You are agreeing you are 18+ when arriving on my page.
- You MUST be 21+ to buy a glass product. You are agreeing you are 21+ when arriving on my page.
Do you do refunds?
- I do NOT take refunds as glass items and light ers are final sale. If you have any questions before purchasing PLEASE contact me through email (email@example.com) or instagram dm's (@belsea.art). You are responsible for choosing the design of your glass. If there is any error please let me know asap. I will fix it for you :)
What if the items arrive damaged?
- Glass items are only allowed 50% refund IF ARRIVED BROKEN! I make sure they are packaged well before usps takes them. I am not responsible for the damage from the shipping carrier. You MUST contact me within 1 week after package has arrived and I will need pictures. After this I will not refund at all. No exception.
What if it is shipped to the wrong address?
- You are responsible for putting in your address. I will not refund at ALL if they are shipped to the wrong address. I purchase the labels as how you type it. If you have any address errors please let me know asap and i will change it ONLY if items have not shipped.